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Terms of Service
Last updated: 2026-10-30
Using our services
By ordering a service you confirm that you own, or are authorised to manage, the account, number or content involved, and that the information you give us is accurate.
Results
Final decisions are made by the platforms (WhatsApp, Instagram, Facebook and others), not by us. We use our experience to give every case the best chance and we tell you upfront if a case is unlikely to succeed.
Pricing and timelines
The price and the expected timeline are agreed before work begins and are recorded on your invoice. Timelines depend on the platform and the type of ban; for example, WhatsApp permanent-ban cases typically take 1 day to 10 days depending on the ban.
Verification
Every invoice and payment can be checked on our Verify page.
Prohibited use
We do not assist with illegal activity, fraud, or accounts and content you have no right to manage.
Limitation of liability
We are not responsible for decisions made by third-party platforms, or for losses caused by information you did not disclose. Our responsibility is limited to the amount you paid for the service in question.
Changes
We may update these terms from time to time. The latest version is always on this page.