- Home
- FAQ
Frequently Asked Questions
Quick answers about unban time frames, privacy, invoices and how we work.
How do I verify my invoice?
Open the Verify page, enter your invoice number and customer name (or a payment TXID) and we show the matching record and receipt instantly.
What details do you need from me?
The platform, the number or account, a screenshot of the ban or error message, and what happened before it. We explain exactly what is needed for your case before we start.
Is my information kept private?
Yes. We work with full confidentiality and delete your data after the service is completed, except invoice records.
Do you guarantee an unban?
No honest provider can promise a platform decision. We review your case first, tell you upfront if it is unlikely to work, and agree the price and timeline before we start.
How long does an unban take?
It depends on the platform and the type of ban. WhatsApp permanent-ban cases usually take 1 day to 10 days, depending on the ban. We confirm the timeline before you pay.
My number shows “register a new number”. Can you help?
Yes. Send us the number and a screenshot. We take these cases and work on unbanning the number. The time frame is 1 day to 10 days, depending on the ban.
Which countries do you serve?
We help with numbers and accounts from India, Pakistan, Dubai / UAE, Saudi Arabia, Bangladesh, the USA, the UK and everywhere else.
Can you remove a Facebook video or Instagram post?
If the content breaks platform policy or your rights (impersonation, copyright, harassment, defamation) we can submit removal requests. We do not remove lawful content.
How fast do you reply?
Usually within 15 minutes during business hours. Telegram is the fastest channel.
Do I need to share my password?
We explain exactly what is needed before starting. As a general rule, never share your password or one-time codes with anyone you do not trust.